Questionnaire

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Thank you for answering the following questions in order to help us improve YourTour.


1)	What do you think of the visual aspect of our website?
	Very appealing Appealing Okay Unattractive Unsightly No opinion

2)	Did you manage to obtain a first tour proposal?
	Yes, easily Yes, but with some minor problems Yes, but with great difficulty No, I didn't manage I didn't try

3)	Did you manage to change the first tour proposal to what you wanted?
	Yes, easily Yes, but with some minor problems Yes, but with great difficulty No, I didn't manage I didn't try

4)	If you had any problems getting an initial tour proposal or adapting the proposed tours, please describe them here.


5)	How often did you click on the button "Rebuild my tour"?
	Not once Once 2 - 5 times More than 5 times I did not understand

6)	Did you manage to include the activities or hotels you wanted in your tour?
	Yes, easily Yes, but with some minor problems Yes, but with great difficulty No, I didn't manage I didn't try

7)	Did you find the section where you can specify the number of people traveling with you?
	Yes, easily Yes, but with some minor problems Yes, but with great difficulty No, I didn't manage I didn't try

8)	Did you manage to set a maximum budget for your tour?
	Yes, easily Yes, but with some minor problems Yes, but with great difficulty No, I didn't manage I didn't try

9)	Did you manage to plan a tour that you liked?
	Yes, easily Yes, but with some minor problems Yes, but with great difficulty No, I didn't manage I didn't try

10)	If not, what did you not like about your tour?


11)	What do you think of the activities proposed on our website?
	Excellent Good Not so great Unsatisfactory No opinion

12)	What do you think of the hotels proposed on our website?
	Excellent Good Not so great Unsatisfactory No opinion

13)	Are you satisfied with the maps of your tour?
	Very satisfied Satisfied Partly satisfied Not satisfied No opinion

14)	What do you think of the speed of our website?
	Fast Okay Slow No opinion

15)	Did you get any bugs or error messages?
	No Yes, but nothing serious Yes, it was quite annoying Yes, I could not continue

16)	If you encountered any bugs or error messages, please describe them here.


17)	Have you made a booking today?
	Yes No, I wasn’t intending to. No, I wasn’t interested in the destinations offered by the site. No, I wasn’t interested in the tours proposed by the site. No, I didn’t trust the site enough. No, I didn’t know it was possible to make bookings. No, I didn’t understand what we could book. No, I found the site too complicated to use. No, for other reasons.

18)	Comments regarding bookings:


19)	Have you created a profile?
	Yes, it's useful. Yes, but I don't understand how it's useful. No, I didn’t trust the site enough. No, I did't see that it was possible to create a profile. No, I didn't manage No, I didn't have time. No, for other reasons.

20)	Your comments about the profiles:


21)	Would you like other countries to be available on YourTour? If yes, which ones?
	NoneGermanyUnited KingdomBelgiumSpainUSA ItalyNetherlandsPortugal

22)	Other countries:


23)	What is your overall impression of our website?
	Excellent Good Okay Bad Very bad No opinion

24)	Do you intend to visit the YourTour website again?
	Yes No No opinion

25)	Your comments:


26)	Please select the operating system you used in the following list :
	Windows Linux Mac

27)	Please select the browser that you used in the following list :
	Internet Explorer 6 Internet Explorer 7 Internet Explorer 8 Mozilla Firefox Safari Chrome Other

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