FAQ
Here you will find the answers to some of our most frequently asked questions. For any additional questions, don’t hesitate to contact us
YourTour was designed to be as easy to use as possible; tell us what you want and our advanced computation engine will build your tour from beginning to end! From our home page (www.yourtour.com), select the regions you are interested in, enter your trip dates and... that’s all! Click on “Build me a tour” and YourTour will do the rest. Our powerful trip planning engine will generate a customized tour proposition, including the most suitable hotels and activities!
We also recommend that you consult our "First time here?" area and view our demo video.
Yes, YourTour can be used on other web sites, as a powerful service for planning customized tours! A hotel chain can propose tours that include their own hotels, a tour operator can allow their clients to create their own customized tour, using their own product inventory, etc. To learn more, see our business solutions page.
Your tour budget includes the price of admission to the proposed tourist attractions, the price of the suggested hotels as well as an estimated cost of driving expenses during the tour (on the basis of a certain cost per kilometre).
By default, the budget for your tour is calculated for two adults. Once your first tour proposal has been built, this option can be modified in the “Customize” area.
Our specialty is planning your sightseeing tour once you have arrived at your destination, in order to discover the region you are visiting. At this time, the budget does not include, for example, the cost of a roundtrip from your home; websites which offer this kind of service already exist.
No! In order to offer you a broad choice of accommodations, the hotels suggested during our tours come from Booking.com. Booking.com is one of the biggest online hotel reservation agencies and allows you to choose from a wide range of quality hotels, at the best rates. YourTour proposes the hotels of Booking.com, but Booking.com is your intermediary and contact for the bookings carried out via YourTour. You will therefore benefit from highly competitive rates offered by Booking.com, without any additional fees.
So, you will not pay more if you book hotels on YourTour. On the contrary!
No, YourTour is an innovative technology for planning customized tours. DeciZium, the company that developed YourTour, offers its technology on this website for free, so that travelers can plan their own tours with the help of our powerful computation engine. Here, you are in charge of your tour and you make your own bookings as you see fit.
When it comes to accommodations, we propose the hotels from Booking.com in our tours, in order to offer you a broad choice. Booking.com is one of the biggest online hotel reservation agencies, allowing you to make your bookings among a wide range of quality hotels, at the best prices. YourTour proposes the hotels of Booking.com, but Booking.com is your intermediary and contact for the bookings carried out via YourTour.
Everyone has their own specialty!
The website www.yourtour.com is driven by a unique computation engine. It combines hotels and activities, creating several million tours, within a few seconds, in order to find the one which best meets your request and offers the best quality-price ratio.
This powerful computation engine, working for you in the background of our website, is the result of many years of mathematical research!
Each time you ask for your tour to be rebuilt, a new offer is generated, just for you, on the basis of the last criteria you entered, as well as the most recent information. If you modify your choices or if our data is updated (a hotel no longer available, for example), our powerful computation engine will reexamine your whole tour so it best matches your request and offers the best quality-price ratio. That is our concern for excellence!
The YourTour computation engine builds and compares millions of tour possibilities, in order to find the one that best matches your request and offers the best quality-price ratio. To do so, it has to access and manage a huge amount of information over the Internet.
Depending on your request (for example the number of regions or the length of your travel period), compiling the information may take more or less time. We are also dependent on the speed of data transfer over the Internet.
Be patient and you will get the tour you have been dreaming about! Planning such a tour manually would take hours... or days.
At this point in time, we can only manage transportation by car, because it is the most practical means of transportation to discover a region at your own rhythm, following the customized itinerary we provide you with. We are currently looking into the possibility of using other means of transportation. Create a profile, subscribe to our newsletter, and we will be happy to keep you informed about the upcoming features on YourTour!
Choosing the most suitable activities and hotels for your tour is a real puzzle ... that’s why our computation engine does it for you! It takes into account the interest of the activities (according to your preferences), the eligibility of the hotels (according to your criteria), the opinion of our team and other users, prices, distances to travel, opening hours, availability, etc. Oh yes, there is one thing that we don’t take into account: our own interest! We guarantee that the hotels and activities are only selected according to what we believe is in your best interest.
For the time being, we only offer hotel accommodations in our tours, in collaboration with our partner Booking.com . But you are not required to book a hotel. You still have the option to arrange your accommodations on your own.
In order to provide you with quality tours, we must have access to correct and updated information for the main tourist destinations in the regions we propose. In order to do this, we work in part with the content from Lonely Planet travel guides, as well as our own data that we carefully update on a regular basis. We give privilege to quality information, over quantity. Still, if it seems to you that we are missing an interesting tourist attraction, don’t hesitate to share it with us ! Once we have checked it out, we would be happy to add it so that you and other users can enjoy it during your tours.